PSG88 takes the privacy of Malaysian members seriously. This document explains what data we collect, how it is used, who can access it, and your rights as a psg88 member with respect to your personal data.
Data Protection
Member data security is psg88's top priority. Here are six concrete steps we take to ensure your personal information remains protected at all times.
All data transmitted between your browser and psg88 servers is protected with 256-bit SSL encryption — the same security standard used by leading banks in Malaysia. This means your personal information and financial transactions cannot be intercepted by unauthorised parties while in transit.
The psg88 Privacy Policy is designed and updated in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we are legally bound to process your personal data only for legitimate purposes, with your consent, and with adequate safeguards at every stage of processing.
PSG88 has never sold, rented, or distributed members' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we use it only for the purposes you have consented to, which is to operate and improve psg88 services for you.
Psg88 members' data is stored in data centres equipped with strict physical access controls, at-rest data encryption, redundant backup systems, and round-the-clock cybersecurity monitoring. Internal access to user data within psg88 is also subject to stringent authentication protocols.
Only psg88 staff with a legitimate business need are permitted to access members' personal data — and only to the extent required for their role. All access is logged and regularly audited. No staff member is permitted to access user data for personal purposes.
As a psg88 member, you have the full right to access the personal data we hold about you, request corrections to inaccurate data, withdraw consent for specific uses of your data, and request deletion of your data subject to applicable legal obligations. Contact support@psg88.biz to submit any such request.
PSG88 ("we", "psg88", or "the platform") operates an online entertainment platform under the domain psg88.biz. We are committed to protecting the privacy and data security of all our members in Malaysia.
This Privacy Policy describes our practices regarding the collection, use, storage, protection, and disclosure of personal data that you provide to us or that we collect when you use the psg88 platform. It applies to all registered members, visitors to psg88.biz, and anyone who interacts with psg88's services in any capacity.
This Privacy Policy is drafted in full accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data in Malaysia. We also take into account international best practices in data protection to ensure the highest level of protection for psg88 members' data.
Psg88 collects various categories of personal data depending on how you interact with our platform. We only collect data that is genuinely necessary to provide you with a safe, fair, and effective service.
Information you provide directly during registration:
Additional data collected during platform use:
Identity Verification (KYC) data for first withdrawal:
Psg88 uses the personal data we collect solely for legitimate purposes that are necessary for operating the platform and delivering the best possible service to our members. The following are the primary purposes for which your data is used:
PSG88 does not sell, rent, or disclose members' personal data to third parties for marketing, commercial, or any other purposes unrelated to the provision of psg88's services to you.
However, in the course of operating the psg88 platform, we may share necessary data with the following categories of third parties:
Psg88 uses cookies and similar tracking technologies to enhance your platform experience, maintain your login session, and analyse overall platform performance.
Types of cookies used by psg88:
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the psg88 platform and prevent you from logging in or using certain features properly.
Psg88 continuously invests in cybersecurity infrastructure to ensure member personal data is protected to the highest standard. Key security measures we have implemented include:
While we take all reasonable steps to protect your data, no security system is 100% foolproof. We therefore also encourage members to protect their own accounts by using a strong password and never sharing their login credentials with anyone.
In the event of a material data breach affecting members' personal data, psg88 is committed to notifying affected members as promptly as possible and taking all appropriate remedial action.
Psg88 retains member personal data for as long as the account remains active and for a reasonable period following account closure — depending on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account data (name, email, phone number) | Throughout the active account period + 7 years after closure |
| Financial transaction records | 7 years (Malaysian financial regulatory requirement) |
| KYC documents (MyKad, selfie) | Throughout the active account period + 7 years after closure |
| Gaming activity history | 3 years from the date of activity |
| Customer support communication logs | 3 years from the date of communication |
| Security logs & audit data | 2 years from the log date |
| Analytics cookie data | 13 months from the date of collection |
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a psg88 member have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 business days from the date the request is received.
If the personal data we hold is inaccurate, outdated, or incomplete, you have the right to request a correction. We will update your record within 14 business days.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records. Requests will be assessed within 30 business days.
For data processing based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting your other rights.
You have the right to object to the processing of your personal data for specific purposes, including direct marketing. Objections may be submitted by email to support@psg88.biz.
All requests relating to personal data rights can be submitted to support@psg88.biz with the subject line "Personal Data Request". Please include your full name and registered phone number for identity verification.
The psg88 platform is strictly for individuals aged 18 and above. Psg88 does not knowingly collect or process personal data from individuals under the age of 18.
Should we become aware that personal data belonging to a child under the age of 18 has been inadvertently collected through our platform, we will take immediate steps to delete that data and close the relevant account.
The psg88 platform may contain links to third-party websites or related services — such as payment portals for Touch 'n Go eWallet, GrabPay, DuitNow, and others. Once you click on those links and leave the psg88 platform, this Privacy Policy no longer applies.
Psg88 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the Privacy Policy of any third-party website you visit separately before providing them with any personal information.
Psg88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. The date of the most recent update will always be displayed at the top of this page.
For material amendments — changes that significantly alter how we process your personal data — psg88 will endeavour to notify members via an in-platform notice or an email to your registered address at least 14 days before the amendment takes effect.
Continued use of the psg88 platform after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account by contacting the psg88 support team.
You are encouraged to review this page periodically to ensure you remain informed of the latest version of the Privacy Policy applicable to your psg88 account.
If you have any questions, concerns, or wish to submit a request regarding your personal data at psg88, our team is ready to assist through the following channels:
The psg88 team will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex requests — such as data access or deletion requests — processing may take up to 21 business days depending on the complexity of the request.
If you are dissatisfied with how psg88 has handled your personal data after contacting us, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the body responsible for overseeing compliance with the PDPA 2010 in Malaysia.